Partner Program FAQs

What are the requirements to become a partner of YD Cleaner?

To become a partner, you should have a good understanding of the cleaning products market, relevant sales channels, and a willingness to promote our eco – friendly fruit enzyme cleaning products. You also need to have the financial ability to support the initial inventory purchase and marketing activities.

What kind of support can I get as a partner?

As a partner, you will receive comprehensive marketing support, including promotional materials, brand – building strategies, and online advertising resources. We also offer technical support for product knowledge and after – sales service. In addition, you can enjoy competitive profit margins and various incentives.

How long does the partnership application process take?

The application process usually takes about 3 – 5 business days. Once we receive your application, our team will review it and contact you as soon as possible to discuss the details.

Retail FAQs

Where can I buy YD Cleaner products?

You can purchase our products from our official website, authorized online retailers, and some selected physical stores. Check our website for the latest list of sales channels.

Do you offer any discounts or promotions for retail customers?

Yes, we often run various discount campaigns and promotions. You can subscribe to our newsletter on our website to get the latest information about discounts, new product launches, and special offers.

What is your return policy for retail purchases?

If you are not satisfied with your purchase, you can return the product within 30 days of receipt. The product must be in its original condition and packaging. Please contact our customer service team for the return process.

General FAQs

Are YD Cleaner products really 100% chemical – free?

Yes, our products are made from natural fruit enzymes and do not contain any harmful chemicals. They are safe for the environment, human health, and can effectively clean various surfaces.

How should I store YD Cleaner products?

Store our products in a cool, dry place away from direct sunlight. Keep the bottles tightly closed to maintain the product’s quality.

How can I contact your customer service?

You can contact our customer service team by sending an email to info@ydcleaner.com or calling us at +86 13599690966. Our service hours are from 9:00 am to 6:00 pm, Monday – Friday.